Frequently Asked Questions
The things people ask most often.
How are conditions graded?
By hand, by us, using the standard ladder: Near Mint, Lightly Played, Moderately Played, Heavily Played, Damaged. We grade conservatively — if a card sits between two grades we list the lower one.
Is the photo the actual card I will receive?
The photograph is of a card from the same listing, scanned by us rather than taken from a publisher catalog. Where we hold several copies of one card the photo shows one of them. If you want a picture of the exact copy before you buy, ask and we will send one.
Do you sell anything other than Pokémon?
Pokémon is what we stock today. The store is built to carry other trading card games, and we will add them when we have inventory worth listing rather than a thin selection.
What if a card arrives damaged?
Tell us within 7 days of delivery, with a photo if you can, and we will refund or replace it. That is our arrival guarantee — separate from returns, which we do not otherwise take. See the Returns page for the full picture.
Do you buy cards?
Yes. See Sell With Us — the online buylist is still being built, so for now it starts with an email.